The Nayar Practice

Martinwells Centre, Thompson Ave, Edlington, Doncaster, DN12 1JD 666 reviews

Reviews

Recommend
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15th March 2024


I've 2 * the last question as que for ages on phone to then give a phone call appointment, when ideally I needed looking at and checking over, to then me chasing call back up at 5.20pm funny enough they put phone down and i had my phone call,to call back up a couple of days to request a face to face appointment

Suggested improvements
Cut down wait time get people in

Experience
Involvement
Cleanliness
Staff
Appointment
 
15th March 2024


Utterly disappointing, I was told the Dr wanted to see me, then he proceeded to ask me why I'm there ? Proceeded to ask me who diagnosed me with the condition I have (It was him) only to fel dismissed until I've filled in a piece of paper (quiz) I feel it's rude to talk to the back of his head whilst he looks at the computer screen, looking for who knows what ? Overall I didn't feel this was a positive experience.

Suggested improvements
Take the time to read records prior to consultation. Actually engage in conversation with the person who is before you. You are missing important information such as body language and making the person feel heard.

Experience
Involvement
Cleanliness
Staff
Appointment
 
14th March 2024


I am having a series of appointments and I find the system seems to work. I would say that I am a new patient on this practice having been registered with Conisbrough Group Practice for many years

Suggested improvements
All ok

Experience
Involvement
Cleanliness
Staff
Appointment
 
8th March 2024


My appt was to see the nurse, Alison. This is the 2nd time i have seen her and would highly recommend patients book an appt to see her. She has a lovely caring attitude, listens to my concerns and is genuinely concerned about how seriously poorly i am. All the nurses at this practice work to a very high standard.

Suggested improvements
N/A

Experience
Involvement
Cleanliness
Staff
Appointment
 
8th March 2024


Treatment by the doctor was very professional and informative.

Suggested improvements
The reception appears to be needing to be upgraded. Counter and phone services are inadequate.

Experience
Involvement
Cleanliness
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The Nayar Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review The Nayar Practice: http://iwgc.net/ejfk3